Sales Coordinator Interview Preparation Guide

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A typical key task might be communication with existing and prospective customers. Coordinators answer queries, settle complaints, and maintain a consistent and productive relationship. Their goal is to keep customers happy and loyal, as well as to attract new customers to optimize sales.

The job of a sales coordinator is a versatile one and requires many skills. One of them is multi-tasking; sales coordinators are not narrow specialists and must be able to coordinate many activities simultaneously. This also requires organization and time management, as well as being detail oriented.

Sales coordinators do not work alone. They are part of a team. They coordinate information and action. They move back and forth between employees, departments, sub-contractors, and clients. As their title indicates, they are not only able to extract or communicate information, but to coordinate it as well, creating a coherent team-work environment.

Sales coordinators communicate with everyone involved by every means available: phone, email, fax, as well as through personal meetings. Coordinators might have to meet clients on the various company sites and property to demonstrate their products.

Sales coordinators coordinate the specifics of sales before and after the actual sale. This includes handling contracts in a detail-oriented and responsible way so as to satisfy both company and client. Give examples of specific contract deals you participated in and your exact part in the process.

Should be comfortable with a large share of compensation at risk (at least 50 per cent).

Should be enthusiastic about setting goals.

Should have done a thorough job of research or your industry and company.

Should have had concrete goals with metrics.

See if they understand how to sell "solutions" as opposed to "products" or "services".