IT Technical Support Specialist Interview Preparation Guide
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65 IT Technical Support Specialist Questions and Answers:

1 :: What is your dream job?

There is almost no good answer to this question, so don't be specific. If you tell the interviewer that the job you're applying for with his/her company is the perfect job you may loose credibility if you don't sound believable (which you probably won't if you're not telling the truth.) If you give the interviewer some other job the interviewer may get concerned that you'll get dissatisfied with the position if you're hired. Again, don't be specific. A good response could be, “A job where my work ethic and abilities are recognized and I can make a meaningful difference to the organization.”
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2 :: How do you evaluate success As IT Technical Support Specialist?

I evaluate success As IT Technical Support Specialist in different ways. At work, it is meeting the goals set by my supervisors and my fellow workers. It is my understanding, from talking to other employees, that the Global Guideline company is recognized for not only rewarding success but giving employees opportunity to grow as well.
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3 :: How does your present position differ from past ones?

Describe the difference with regards to responsibilities, culture, team, career opportunity, and the work itself.
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4 :: Why did you leave your last job As IT Technical Support Specialist?

Regardless of why you left your last job make sure to stay positive. Always smile and focus on the positive reason such you were seeking the opportunity to expand your career opportunities, your interest in working with a new firm that provided greater opportunity, you desired to work in a new location, etc. Don't reference previous job problems or differences with management that caused you to leave. If you stay positive, your answer may help you. If you're negative, you will likely decrease your chances of getting the job for which you're interviewing.
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5 :: Are you willing to work in shifts?

If the job calls for shifts that vary, be ready to do that for your work. If you aren't open to that, then explain why and see if they can adjust it for you.
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6 :: What is your biggest weakness As IT Technical Support Specialist?

No one likes to answer this question because it requires a very delicate balance. You simply can’t lie and say you don’t have one; you can’t trick the interviewer by offering up a personal weakness As IT Technical Support Specialist that is really a strength (“Sometimes, I work too much and don’t maintain a work-life balance.”); and you shouldn’t be so honest that you throw yourself under the bus (“I’m not a morning person so I’m working on getting to the office on time.”)
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7 :: How do you keep others informed on work issues?

Possible methods:
Talking to them, emailing them, sharing best practices in meetings
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8 :: Tell me why do you want this job As IT Technical Support Specialist?

Bad Answer: No solid answer, answers that don't align with what the job actually offers, or uninspired answers that show your position is just another of the many jobs they're applying for.

Good answer: The candidate has clear reasons for wanting the job that show enthusiasm for the work and the position, and knowledge about the company and job.
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9 :: What kind of car do you drive?

The only time this might matter is if the job requires a certain type of car because of the responsibilities. For example, if you need to load a lot of construction materials into your car, you'll probably need a truck.
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10 :: What can you offer me that another person can’t?

This is when you talk about your record of getting things done. Go into specifics from your resume and portfolio; show an employer your value and how you’d be an asset.
You have to say, “I’m the best person for the job As IT Technical Support Specialist. I know there are other candidates who could fill this position, but my passion for excellence sets me apart from the pack. I am committed to always producing the best results. For example…”
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11 :: Tell me about a time when you had to use your presentation skills to influence someone's opinion As IT Technical Support Specialist?

Example stories could be a class project, an internal meeting presentation, or a customer facing presentation.
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12 :: What makes you right for this position?

This question can be tricky because you need to show your worth As IT Technical Support Specialist without sounding cocky or arrogant. Research the business ahead of time and become familiar with its mission and values. Take the time to figure out how your personal qualities fit the needs of the business and use that fit to provide your answer.
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13 :: How did you hear about the position As IT Technical Support Specialist?

Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company and for job As IT Technical Support Specialist. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.
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14 :: Why did you select the University _______?

Discuss the academic program, the extracurricular program(s), the school spirit, the quality of your peers, and the professors.
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15 :: Describe some problems you encountered in your most recent position As IT Technical Support Specialist and how you resolved them?

Discuss your work experiences. The key is to show you're calm under pressure and can handle sensitive situations with a clear train of thought.
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16 :: Do you know anyone working with this organization?

It would be great if you did - then you could potentially use them as a referral if they thought highly of you.
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17 :: What have you done to improve your knowledge As IT Technical Support Specialist in the last year?

Try to include improvement activities that relate to the job As IT Technical Support Specialist. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.
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18 :: What do you see yourself doing within the first 30 days of this job?

Typically the first 30 days are designed for you to learn as much as possible As IT Technical Support Specialist. Work hard to get to know your teammates, how they work together, and how you can make the biggest impact.
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19 :: What is your greatest professional achievement?

Nothing says “hire me” better than a track record of achieving amazing results in past jobs As IT Technical Support Specialist, so don't be shy when answering this interview question! A great way to do so is by using the S-T-A-R method: Set up the situation and the task that you were required to complete to provide the interviewer with background context (e.g., “In my last job as a IT Technical Support Specialist, it was my role to manage the invoicing process”), but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 man-hours each month and reduced errors on invoices by 25%.”
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20 :: If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?

Take a break to rest. Work in smaller increments of time to increase focus with breaks in between. Delegate tasks to those that are willing to help.
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21 :: How did you handle meeting a tight deadline As IT Technical Support Specialist?

Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.
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22 :: Tell me an occasion when you needed to persuade someone to do something?

Interpersonal relationships are a very important part of being a successful care assistant. This question is seeking a solid example of how you have used powers of persuasion to achieve a positive outcome in a professional task or situation. The answer should include specific details.
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23 :: How do you prioritize your work initiatives As IT Technical Support Specialist?

Discuss how you prioritize your work initiatives based on the company initiatives. For example, if you're in customer service discuss how you're focused on providing the best customer experience.
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24 :: Why did you choose your major in college or tech school?

People usually choose their major based on their passions or the career path they want to head towards.
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25 :: Why are you leaving the present company?

According to me we can not grow in the field without taking more responsibilities and risks and also we can’t enhance our team leading capabilities, managerial skills without expose to wide range of people.
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26 :: How do you inspire others to be better?

First, the key to inspiring others it to first understand what their goals and objectives are. Once you understand what people want, you can inspire them with a vision that aligns to what they care about. People generally care about having purpose, being successful (and being recognized for it), contributing in a meaningful way, and financial rewards (to a degree) and much more. Then once you understand what people set as goals, you can inspire them through 1:1 pep talks, a presentation to multiple people and so forth.
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27 :: How do you deal with pressure or stressful situations?

Choose an answer that shows that you can meet a stressful situation head-on in a productive, positive manner and let nothing stop you from accomplishing your goals. A great approach is to talk through your go-to stress-reduction tactics (making the world's greatest to-do list, stopping to take 10 deep breaths), and then share an example of a stressful situation you navigated with ease.
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28 :: What do you consider to be your weaknesses?

What your interviewer is really trying to do with this question—beyond identifying any major red flags—is to gauge your self-awareness and honesty. So, “I can't meet a deadline to save my life As IT Technical Support Specialist” is not an option—but neither is “Nothing! I'm perfect!” Strike a balance by thinking of something that you struggle with but that you’re working to improve. For example, maybe you’ve never been strong at public speaking, but you've recently volunteered to run meetings to help you be more comfortable when addressing a crowd.
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29 :: What type of extracurricular activities are you a part of?

Discuss the clubs / activities you were in, share a personal story about why you enjoyed it and then describe how it's helped shape you to be who you are today. For example, I enjoyed rock climbing because it taught me the value of practicing hard at a sport to become skilled in it. I bring this same diligence to my work approach today as well.
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30 :: How do you handle conflicts with people you supervise?

At first place, you try to avoid conflicts if you can. But once it happens and there’s no way to avoid it, you try to understand the point of view of the other person and find the solution good for everyone. But you always keep the authority of your position.
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