Hospital Insurance Representative Interview Preparation Guide
Download PDF

77 Hospital Insurance Representative Questions and Answers:

1 :: Who has been an inspiration for you?

Cite your role models (possible examples could be your parents, people successful in the industry, world leaders, etc)

2 :: What have you done to improve yourself in the last year As Hospital Insurance Representative?

Discuss how you've improved yourself through work experiences, books you've read, classes, club(s) / extracurricular activities and describe the process on how it's happened. For example: I've improved my presentation skills tremendously because I've had to do 2 presentations this year for my communications class.

3 :: What have you learned from mistakes on this job?

Candidates without specific examples often do not seem credible. However, the example shared should be fairly inconsequential, unintentional, and a learned lesson should be gleaned from it. Moving ahead without group assistance while assigned to a group project meant to be collaborative is a good example.

4 :: Tell us about a suggestion you have made that has benefited an organization you've worked for?

This is another opportunity to show the interviewer what you're capable of so make sure to be prepared for this type of question. Have an example ready and make sure its an example of a suggestion you've made that was accepted and that have positive influence. If you can come up with an example that relates to the position you're applying for that would be even better.

5 :: Are you good at working in a team As Hospital Insurance Representative?

Before you answer, consider how you best contribute to a team:

☛ Do you get along easily with people?
☛ Are you an effective collaborator?
☛ Can you communicate with people from various backgrounds and with different personalities?
☛ Can you motivate people?
☛ Do you know how to push back tactfully?
☛ Can you mediate conflicts?
☛ Can you deal with difficult personalities?

6 :: What's the last book you read?

Try to talk about a book related to the industry, for example, if you're applying for a role related to business, cite a business book.

7 :: Why was there a gap in your employment As Hospital Insurance Representative?

If you were unemployed for a period of time, be direct and to the point about what you’ve been up to (and hopefully, that’s a litany of impressive volunteer and other mind-enriching activities, like blogging or taking classes). Then, steer the conversation toward how you will do the job and contribute to the organization: “I decided to take a break at the time, but today I’m ready to contribute to this organization in the following ways.”

8 :: What is your philosophy towards work?

This is typically a straightforward question that merits a straightforward answer. Do you have strong worth ethic? Will you do whatever it takes to make sure the job gets done? Just say so in your response. Keep it short, direct and positive.

9 :: What is your personal mission statement?

Is it to conquer the world? Is it to become a CEO? Is it to give back to the community? Is it to inspire others? Define your statement by stating a clear vision of how you want to make an impact on the world with your work.

10 :: What are your weaknesses for Hospital Insurance Representative position?

Try not to be too critical when answering this question. Instead, pick one of your weaknesses and try to turn it into a positive.
For example, you could be a perfectionist, which means that you sometimes take longer on tasks, but you make sure that they are completed to a high quality. It is important to make a negative into a positive as it doesn’t make you appear overly critical and shows you can reflect on your own performance.

11 :: Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

12 :: What have you done to improve your knowledge As Hospital Insurance Representative in the last year?

Try to include improvement activities that relate to the job As Hospital Insurance Representative. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.

13 :: Tell me about a time when you had to think strategically?

There was a time when I was told I had to get rid of 20% of my people. I had to determine which persons I needed the most by determining who could do what. I had to put aside personal feelings so that I could keep a working crew to handle he same workload with less people.

14 :: Tell me about a time when you had to use your presentation skills to influence someone's opinion As Hospital Insurance Representative?

Example stories could be a class project, an internal meeting presentation, or a customer facing presentation.

15 :: If the company you worked for was doing something unethical or illegal, what would you do?

Report it to the leaders within the company. True leaders understand business ethics are important to the company's longevity

16 :: Who are your heroes?

Have at least one person you consider a hero or role model. Be ready to explain why they are a hero to you and how they've inspired you to be a better person.

17 :: What do you ultimately want to become?

Do you want to be an entry level worker As Hospital Insurance Representative? Do you want to be a leader? Do you want to be an entrepreneur? Do you want to be a philanthropist? Do you want to be in middle management? Ask yourself these questions to figure it out.

18 :: What did you like least about your last (or current) job As Hospital Insurance Representative?

Don't vent or focus on the negative with brutally honest answers such as "My boss was a jerk," or "The company culture was too politically correct," or "They just weren't giving me the opportunity to take my career to the next level." Instead, keep the emphasis on the positive, even though there are sure to be things you weren't happy about.

19 :: Tell me about a time when you were forced to make an unpopular decision?

Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others positively and why you chose it.

20 :: What makes you right for this position?

This question can be tricky because you need to show your worth As Hospital Insurance Representative without sounding cocky or arrogant. Research the business ahead of time and become familiar with its mission and values. Take the time to figure out how your personal qualities fit the needs of the business and use that fit to provide your answer.

21 :: What is your typical way of dealing with conflict? Give me an example?

First, find out what the root of the problem is. Second, determine the best steps to remediation with the best possible outcome. Third, take action to put remediation plans in place.

22 :: What relevant work experience do you have in this career field As Hospital Insurance Representative?

Talk about specific work related experience for the position you're interviewing for. Make sure the experience is relevant. Don't talk about previous experience that is not related to the position in question. If you don't have specific career related experience speak about prior experience that has helped you develop the specific knowledge and skills required for the position you are applying for.

23 :: What has been your biggest professional disappointment?

When discussing a professional disappointment, make sure to discuss a scenario you could not control. Be positive about the experience and accept personal responsibility where applicable.

24 :: Tell me a difficult situation you have overcome in the workplace?

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Hospital Insurance Representative.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people

25 :: What do you like to do for fun?

Be open to sharing hobbies and activities that you enjoy. Make sure you're genuine about it and don't list off things you don't really like because if they ask you a follow up question it'll be harder for you to answer.

26 :: What do you consider to be your weaknesses?

What your interviewer is really trying to do with this question—beyond identifying any major red flags—is to gauge your self-awareness and honesty. So, “I can't meet a deadline to save my life As Hospital Insurance Representative” is not an option—but neither is “Nothing! I'm perfect!” Strike a balance by thinking of something that you struggle with but that you’re working to improve. For example, maybe you’ve never been strong at public speaking, but you've recently volunteered to run meetings to help you be more comfortable when addressing a crowd.

27 :: Did the salary we offer attract you to this job?

The interviewer could be asking you this question for a number of reasons. Obviously, the salary is an important factor to your interest in this job, but it should not be the overriding reason for your interest. A good answer to this question is, “The salary was very attractive, but the job itself is what was most attractive to me.”

28 :: What do you know about our competition?

Make sure you do your research on their competitors. You can find this by going to yahoo finance and click on their competitors (if they are public). From there research the news on them and go to their websites to understand their positioning on solutions and vision. You can also research local regional companies that are their competition (if it's a smaller private company on a regional scale) by simply typing in similar product offerings in the Google search followed by the city. Make sure you know their competitor's vision, products, culture, and how they are differentiated against their competition (and if they're not, how they could be)

29 :: Why did you choose your major in college or tech school?

People usually choose their major based on their passions or the career path they want to head towards.

30 :: What can you tell me about team work as part of the job As Hospital Insurance Representative?

There is usually a team of staff nurses working in cooperation with each other. A team of nurses has to get along well and coordinate their actions, usually by dividing their responsibilities into sectors or specific activities. They help each other perform tasks requiring more than one person.