Claim Clerk Interview Preparation Guide

Download PDF

Since being an insurance clerk can encompass a wide range of duties, I believe the best clerk would be someone who is dependable. A clerk needs to know how to prioritize a workload so that the most important tasks get taken care of first. I also believe communication is vital. In my career, I have noticed that the most confusion stems from inefficient communication, so if I were offered the position of clerk, I would make sure to keep everyone in the loop regarding important activities.

Cutomers' aren't difficult it situations that are difficult, By stepping into their shoes and getting their.

I am the best candidate because I will not let you down. I'm not perfect but when I work I give it my all to over achieve what your expecting and leave you and the customers satisfied.

As a clerk, it goes without saying that there would be stress in the job and that your attitude of calmness can avert many a crisis. If you have had any such experiences, recount them to the interviewer when asked. Warning! Remember to be brief, and avoid arrogance.

Recruiters look for candidates dedicated to the insurance industry who could use their training and experience in the company as they grow. For example, talk about your participation in the Insurance Data Management Association and how your involvement puts you in contact with key players in the industry. Refer to the knowledge you gained about changes in claims assessment while studying for your Chartered Property Casualty Underwriter certification. Explain that you’ve studied the state insurance codes and look forward to putting your extensive knowledge to use for the company.

My work style matching exactlty what cashier job requires by: being reliable, responsible, and dependable, and fulfilling obligations, being careful about detail and thorough in completing work tasks, being honest and ethical, being pleasant with others on the job and displaying a good-natured, cooperative attitude, being open to change (positive or negative) and to considerable variety in the workplace.

The ability to create and share documents, reports, manage and upload files, and perform back-ups are skills that are helpful for medical billing and coding jobs. You would also want to mention any word processing (Microsoft Word) or spreadsheet (Excel) programs you have experience with.

This is pretty self explanatory and more likely one of the top interview questions to be asked of coders. Before interviewing, its a good idea to review some of the more common codes used in their particular specialty.

Knowing how to file an appeal with the insurance carrier is important in resolving denied claims. It takes patience as most all insurance companies have different processes, requirements, and time frames for the appeal process. It’s not always straightforward for a reason.

Its good practice to process claims within 72 hours (3 days) of the date of service. Providers want to know that the medical biller and coder will promptly submit claims for payment.