Phone Screening Question:
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Why should you be an active listener?

Answer:

Hear out your interviewer's questions in full, without interrupting and make sure you ask follow-up questions for clarification if need be. Your interviewer cannot see you nod and may interpret your silence at the end of the phone as a dropped line, so be sure to interject the occasional active listening cues, such as: "I see," "right," "okay," "that is interesting," and "absolutely."

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