Clerical Question:
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What sort of interactions did you have with the public?

Answer:

Focus on dealing with queries or requests from customers or members of the public. Highlight your use of your knowledge of the department and company to successfully answer queries and provide information.These clerical interview questions are exploring your ability to provide an efficient information service to the public, clients, colleagues and managers.

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What experience do you have with setting up meetings?How many calls did you have to take on an average day?