Insurance Benefits Claims Processor Question:
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What is your typical way of dealing with conflict? Give me an example?

Answer:

First, find out what the root of the problem is. Second, determine the best steps to remediation with the best possible outcome. Third, take action to put remediation plans in place.

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How do you handle confidentiality in your work?Tell me about a time when you had to make a decision without all the information you needed. How did you handle it As Insurance Benefits Claims Processor? Why? Were you happy with the outcome?