Tugboat Pilot Question:
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What is your typical way of dealing with conflict? Give me an example?

Answer:

First, find out what the root of the problem is. Second, determine the best steps to remediation with the best possible outcome. Third, take action to put remediation plans in place.

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Tell me about a time when you helped resolve a dispute between others?If you felt like you were hitting the proverbial "wall" and getting burned out, what would you do to re-energize yourself?