Case Manager Question:
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Tell us what makes you want to work as a case manager?

Answer:

Working with people to help them gain access to quality and cost-effective interventions in their health plans, is something that I look forward to on a daily basis. The satisfaction that comes from knowing that you have helped someone who was unable to help him or herself, is the driving force behind wanting to work as a case manager.

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Explain me how do you handle upset clients?Tell me one inherent skill that you believe that a case manager should have will be?