GM Processing Question:
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Tell us how would you tell a team member that he/she was underperforming?

Answer:

A general manager is responsible for giving consistent, effective feedback to team members, so describe a situation where you provided someone with helpful constructive criticism on their work performance.

"When I worked at the ABCD, one of the swim coaches under me began to stop showing up to practices. Instead of embarrassing him in front of the team or being harsh, I quietly pulled him aside and asked him if there was any way I could help him. He opened up that he had been going through a hard time, and together, we were able to compromise and find the best solution.”

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