Chemist Assistant Question:

Tell us how would you handle a problematic customer?

Answer:

This is a common question for workers dealing directly with the public. If you have previous customer service experience, think about the ways in which you dealt with these situations. What worked and what did not?

Think also about the fact that many of the clients may be seniors dealing with age-related problems and pain issues. Stress that you are empathetic and patient, but also recognize the need to help others waiting in line.


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As you know ABC Chemists puts customer service first. How do you ensure that you always put the customers' needs first?Please tell me how would your friends describe you?