Plant Manager Question:
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Tell us as a financial services operations manager, you have supervisory authority over many employees. Do you find you are able to delegate significant portions of your workload?

Answer:

As someone in a leadership position, I find that wise and efficient delegation is the best way to get the job done. I have confidence in my team members and believe that they have the expertise and good judgment needed to perform. In my position, I frequently need to rely on information generated by others and to collaborate with team members. When a leader is unable to delegate, other team members are discouraged from showing initiative and the leader ends up taking on an unrealistic workload, which inevitably leads to mistakes and systemic dysfunction. I consider my ability to delegate and utilize the strengths of my team members to be one of my greatest assets as a leader.

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