Hair Cutter Question:

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It’s one thing to have a natural talent for cutting and coloring, it’s another talent to deal with criticism. Be aware of hiring someone who is sensitive to negative feedback. As part of the interview, discuss how they might handle irate or unsatisfied customers and ask them about challenging customer experiences they have had to resolve in the past. And, when interviewing references, be sure to delve into the candidate’s ability to receive criticism and solve customer issues.