Support Agent Question:
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Tell me why should we hire you for our customer service team?

Answer:

Once again, this question gives you a decent look into a candidate’s personality. Do they see themselves as part of the team? Are they mentioning ways they can contribute as a team player, or focusing on their personal agenda? If they’re too focused on themselves, they may be a poor team player.

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Explain me an example of a time you went to great lengths to help a customer?Please explain have you tried our product or service? What problems did you encounter?