Health Insurance Specialist Question:
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Tell me when you are working on multiple cases at once as a claims specialist, how do you decide which one takes priority over the others?


Sometimes managing several different cases at once can be a challenge, certainly, but learning to prioritize can really help to get things under control. I always look for the work that needs to be completed the soonest. While there may be other, larger projects to worry about, I don’t like to let upcoming projects or cases slip under the rug in favor of the largest ones. I take pride in my work, and every accomplishment counts, especially in this line of work. If I miss out on a case, then it’s the client who suffers, which is not something any insurance company would want.

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Explain how do you deal with rejected or unpaid claims?Tell me how would I exceed your expectations on a short-term basis, say, in the first 30 to 60 days on the job?