HR Grievance Handling Question:
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Tell me what are the main objectives of having a grievance handling procedure?

Answer:

The main objectives of having a grievance handling procedure are to:

i.) Solve the problems when they are really small rather than letting them grow big and becoming insolvable
ii.) Improve the overall work conditions
iii.) Develop a happy work force
iv.) Keep the concentration on productivity
v.) Tackle human problems like – absenteeism, demotivation etc.

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Can you explain the effects of grievances on:

a.) Employees
b.) Management
c.) Work
Explain what are the important features of a good grievance handling procedure?