SMM Question:
Download Questions PDF

Tell me have they ever had to handle a social media/online reputation crisis?

Answer:

Ask them to define what that means to them and what steps they would take to resolve a situation.

If the company doesn’t have a “best practices” protocol in place, it’s time to get one. This would be included in your Social Media Policy and should emulate your current conflict resolution process.

Download Social Media Manager Interview Questions And Answers PDF

Previous QuestionNext Question
Tell me why should we be hiring you as Social Media Manager?Tell me which social media brand strategy has inspired you lately and why?