SMM Question:
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Tell me have they ever had to handle a social media/online reputation crisis?


Ask them to define what that means to them and what steps they would take to resolve a situation.

If the company doesn’t have a “best practices” protocol in place, it’s time to get one. This would be included in your Social Media Policy and should emulate your current conflict resolution process.

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Tell me why should we be hiring you as Social Media Manager?Tell me which social media brand strategy has inspired you lately and why?