IT Technician Question:
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Tell me about a time when you were forced to make an unpopular decision?

Answer:

Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others positively and why you chose it.

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Tell me about a time when you successfully handled a situation?You have a project due in one hour but a more important emergency that affects business needs to be fixed immediately, what do you do?