Patient Care Technician Question:
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Tell me a time when your role as a patient care technician was truly tested?


I was once assigned to a patient who was recovering from a head injury. Up until the day he was about to be released, he showed no signs of aggression – in fact, he was well on his way to recovery. However, shortly before he was about to be discharged from the hospital, he flew into a rage and attacked a nurse who was standing by him, filling out his medical chart. Before the situation could get any worse, I managed to separate him from the nurse and calm him down. It so happened that the concussion had damaged his brain somewhat, which did not come to anyone’s notice until this episode.

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