e-Commerce Customer Service Representative Question:
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Tell me a difficult situation you have overcome in the workplace?

Answer:

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers Regarding e-Commerce Customer Service Representative.
Answering this question right can help you demonstrate all of these traits.
☛ Use real-life examples from your previous roles that you are comfortable explaining
☛ Choose an example that demonstrates the role you played in resolving the situation clearly
☛ Remain professional at all times – you need to demonstrate that you can keep a cool head and know how to communicate with people

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