Bus Driver Question:
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Suppose if a customer was angry at you because you took a wrong turn, how would you manage the situation?

Answer:

Tell them that such incidents will not happen if you are on the driver?s seat, but in-case if it happen then there will be a possible reason of road being block or a new short-cut you found to drop the passenger on his place before time.
Take the responsibility to get the customer satisfied on your decision by giving some reasonable answers.

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Explain me have you ever been in a situation when you had to deal with a difficult situation and came out shining?Tell me is there anything you would like to add about yourself that you feel we should know when considering you for this position?