Travel Agent Question:

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☛ What excites you about being a travel agent?
☛ How has your work experience prepared you for this position?
☛ How do you feel about working in sales?
☛ What would you differently if you saw that you weren’t meeting sales goals?
☛ How much, in percentages, do you book for air travel, hotels, and cars?
☛ Rank your air travel, hotel, and car bookings by volume. What do you book most?
☛ What GDS systems have you used before?
☛ How do you find the lowest fees for your client?
☛ You’re on the phone with an angry customer. How do you calm them down?
☛ What kinds of questions would you ask a walk-in client?
☛ What would you do if your customer couldn’t afford the package you suggested?
☛ Describe a time you impressed a customer. What did you do, and what did you learn from that experience?
☛ Describe your approach to planning a complex itinerary.