Fresh Telemarketers Question: Download Questions PDF
Please explain what are the factors that contribute to projecting a positive image of yourself to the customer?
Answer:
In the telemarketing industry it is critical that you know how to use your voice and choose your words to project a positive image while placing or taking a call. Factors that impact image over the telephone are:
☛ Vocal quality
☛ Vocal tone
☛ Rate of speech
☛ Pitch of the tone
☛ Attitude
☛ Body language
☛ Use of appropriate words
☛ Vocal quality
☛ Vocal tone
☛ Rate of speech
☛ Pitch of the tone
☛ Attitude
☛ Body language
☛ Use of appropriate words
Download Fresh Telemarketers Interview Questions And Answers
PDF
Previous Question | Next Question |
Please explain what do you understand by b2b, b2c and b2g? | Explain me what are good telephone etiquettes? |