Cargo Agent Question: Download Questions PDF
Please explain how would you define excellent customer service?
Answer:
☛ The flight attendant has exceptional communication skills and is always friendly to customers.
☛ The customer is given assistance when necessary when putting their bags in the overhead compartment.
☛ The flight attendant is always willing to assist anyone with special needs, children or elderly.
☛ The customer is given assistance when necessary when putting their bags in the overhead compartment.
☛ The flight attendant is always willing to assist anyone with special needs, children or elderly.
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