Retaining Good Employees Question:
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Most undervalued tool in determining why employees leave?

Answer:

The most undervalued tool in determining why employees leave is the exit interview. When someone leaves, who is the best person to conduct this interview? If the immediate manager is responsible, the interview will not likely result in honest answers. The interview needs to be conducted by a neutral party, usually someone from human resources.

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What is ongoing conversation?Suppose if I ask to employee "why are you leaving the job", Is it possible to get the truthful answer?