Skype Question:
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How would you get to a point where you are asked to enter your Skype credentials?

Answer:

There are some issues such as the blank blue screen which might stop you from even trying to enter your Skype username and password. If you can get to a point where you can enter your credentials.
These can be issues with the way Skype is installed on your device. As a first step, try uninstalling Skype, restarting your device and reinstalling Skype.

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