Product Quality Measures Question:
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How to measures Costs of quality activities for the Product?

Answer:

Costs of reviews, inspections and preventive measures
Costs of test planning and preparation
Costs of test execution, defect tracking, version and change control
Costs of diagnostics, debugging and fixing
Costs of tools and tool support
Costs of test case library maintenance
Costs of testing & QA education associated with the product
Costs of monitoring and oversight by the QA organization (if separate from the development and test organizations)

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