Behavioral Question:

Give us a specific example when you had to deal with an angry customer. Explain us about the problem, situation and how you dealt with him?


When answering these types of questions you need to specify a real life example about the situation you faced if you hadn’t faced such type of situation explain to him how you can deal with an angry customer. It would be an added situation to explain about the possible scenarios.

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Give me an example where you had to use logic and judgment for completion of the work?A customer is using a product of the rival company how would you convince him to use a product of our own enterprise?