Front Desk Agent Question:
Download Questions PDF

Explain me what does good guest service mean to you?


Hospitality is all about customer service, so you’re just as likely to get this question when you apply for an administration position as when you’re after one at the front desk. While the answer is common sense, a good way to make a memorable impression is to work language from the hotel’s own marketing materials (such as their website) into your response.

Download Front Desk Agent Interview Questions And Answers PDF

Previous QuestionNext Question
Please explain do you have the ability to multitask, and why would you say so?Tell us suppose a guest asks you for local restaurant and entertainment suggestions. Where would you recommend if they were a single business traveler, young couple or family with children?