Manager Call Center Question: Download Questions PDF
Explain me how would you deal with a customer that is having a well-known issue with the product or service that you provide?
Answer:
Customer service professions must deal with different customers with different personalities that are all having the similar issues on a regular basis. It can be difficult to hear the same complaints over and over, but it’s a reality of the job.
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Basic Manager Call Center Job Interview Questions: | Tell us how would you measure the success of you and your team over a 3-, 6- and 12-month period? |