Switchboard Operator Assistant Question:
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Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?

Answers:

Answer #1
The key is to show that the mentoring of a co-worker was first a higher priority than the task you had at hand (remember, you want to show that you focus on highest priority tasks first). Then, describe in detail how you helped them not only complete the task but learn to do it on their own. You want to teach them HOW to fish and not to simply fish for them.

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