Behavioral Question:
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A customer is using a product of the rival company how would you convince him to use a product of our own enterprise?


Always remember while answering this question you need to be careful about addressing points, don’t move into the negative side because it can give out negative vibes. Explain to him about the advantages and disadvantages about the product.

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Give us a specific example when you had to deal with an angry customer. Explain us about the problem, situation and how you dealt with him?How would you handle a situation in which you have to manage a branch office because the manager has just left the company and you have a huge work already on you?