Operation Manager Interview Preparation Guide
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Operation Manager post related Frequently Asked Questions by expert members with experience in Operations Manager. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts

30 Operations Manager Questions and Answers:

1 :: What is an operations manager?

An operations manager is a senior-level employee who oversees the production of goods and/or providing of services.

2 :: What is the aim of operations manager?

An operations manager's aim is to ensure that the organization is running as smoothly and efficiently as possible and that the goods and/or services produced meet client or customer needs.

3 :: What does an operations manager do?

Operations Managers monitor the work of the different departments within a company, or of different companies and organizations. They are highly trained, highly qualified professionals with great and complex responsibilities.
Operations managers design policies, plan human and technical resources, manage day to day tasks. They are involved in almost all aspect of company operations at once, but their overall goal is to provide and support the most effective methods of operation.

4 :: What are the tasks you have handled daily as an operation manager?

The tasks are numerous, so give a few specific examples.
Preparing budgets for programs, arranging facilities and ensuring coordinated movement from site to site, making inventory control and logistics, being an employees' supervisor, conducting job interviews etc.

5 :: What skills do you consider crucial for success in this position?

Some obvious examples include quick learning/thinking and problem solving agility, leadership and communication skills. Describe how you really have a background in these.
For example:
You have used your communication skills and leadership abilities to manage changes and to deal with all levels of personnel.

6 :: How might an operations manager be involved with individual employees?

The operations manager's scope is broad, but he/she deals with office regulations, discipline and small scale conflicts as well.
It is often the operations manager's role to allay personal conflicts or grievances by being attentive and communicating effectively with individual employees.

7 :: What experience do you have with presentations?

Operations managers are required to communicate effectively inside and outside the organization. They often represent companies in conferences and meetings because they are highly qualified to present the details of expansion and growth, plans and prospects, and discuss any current projects.

8 :: How would your subordinates describe your management style?

The ideal answer would incorporate an example of how you have worked with a team you have managed to solve a problem.
I believe my team would say I respect their talents and provide open communication and clear direction, while also allowing them enough space to get their work done without constant check-ins. I have a vested interest in understanding what motivates each person to do his or her best work. For example, my company was working on revising a marketing campaign for a big client who was unhappy with the initial pitch meeting.

9 :: What aspects of your previous management roles have you excelled within?

It is not enough just to mention that you were responsible for a particular task, employers want to know that you excelled at it. It is also not enough to merely recite your relevant areas of expertise, you will want to share examples of success stories from your work experience.

10 :: How do you motivate your staff?

During this last year in my current position, the company was experiencing a problem with absenteeism and a large project was behind schedule. I decided that rather than blindly attempting to throw solutions out there, I should first find out what the problem really was: I asked the employees why it seemed morale was low and folks were taking off more time than usual. I found out that a lot of the workers felt disconnected from the company. We had grown quite a bit in a short time and the core group that had been with us from the beginning had enjoyed a true family atmosphere during the early years.

11 :: Describe a problem you recently experienced with an employee who reported to you, how did you solve it?

Show how you are able to review the relevant facts, consider alternatives and decide on the most appropriate action. Discuss how you take into consideration the available resources and any possible constraints.

12 :: When delegating a recent assignment, how you showed your confidence in the person's ability to do the job?

Show how you assign tasks and responsibility to the appropriate people, how you clarify exactly what is expected, communicate confidence and ensure adequate resources are available for successful completion of the task. Include followup procedures and setting deadlines.

13 :: Describe a time you had to provide training or coaching to different staff members on the same tasks?

Show how you have facilitated the development of knowledge and skills, how you adjust your approach according to the individual and provide support where needed. Discuss how you are able to assess the needs of your staff, establish a plan for improvement considering available resources and the individual requirements and gain agreement to this plan.

14 :: What methods did you use to prioritize work assignments?

Describe your ability to establish objectives, set priorities, plan proper assignment of tasks, allocate resources effectively, use appropriate organizational tools and follow up on work status.

15 :: What steps you took to establish rapport with a new staff member?

Show how you communicate information effectively to an individual or group, adjusting your approach according to the situation. Include your ability to see the other person's perspective and establish a constructive relationship.

16 :: What do you consider to be the most challenging thing about being an operations manager?

The manager interview questions are a good guide of what to expect in manager or supervisor job interview. Preparation and confidence will stand out as the right candidate for the job.

17 :: What do you know about managing budgets?

Operations managers are typically involved in budget planning. Their goal is to learn how much has already been spent, how much will be spent, and how to spend the remaining budget so as to acquire necessary resources within budget limits. Operations managers may be even involved in financial issues such as loans for the company.

18 :: What are some skills that you bring to the table as an operations manager?

A few of the needed skills in operations management include excellent communication skills, leadership skills, problem solving ability, and quick learning/thinking. Rather than spew out key phrases that you think people want to hear, make these relevant to your experience. One example might be that you managed changes and communicated said changes to all levels of personnel using your communication skills and leadership abilities.

19 :: What is getting information?

Observing, receiving, and otherwise obtaining information from all relevant sources.

20 :: How to observe, receive and otherwise obtain information from all relevant sources?

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.