Human & Organizational Issues Interview Preparation Guide

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1. A technique employed to show which hardware system runs fastest
2. A method used to compare hardware systems against an industry standard
3. The process of identifying software/hardware combinations
4. A technique employed to help with deciding which software package to select

A technique employed to help with deciding which software package to select.

1. Government interference
2. Non-usability
3. Organizational mismatch
4. Wrong choice of software
5. User acceptability

Non-usability
Organizational mismatch
User acceptability

1. Payback period = total cost of investment / estimated annual revenue
2. Payback period = annual cost of investment * estimated annual revenue
3. Payback period = annual cost of investment / estimated total income
4. Payback period = total cost of investment * estimated annual revenue

Payback period = total cost of investment / estimated annual revenue

1. Opportunistic deployment of GIS
2. Routine application of GIS
3. Pioneering development of GIS

Pioneering development of GIS

1. Use of GIS to evaluate a site for its suitability for a particular purpose
2. Use of GIS to decide which stores to expand and which to close
3. Use of GIS to map school catchments areas
4. Use of GIS to model population change and use this to reallocate government budgets

Use of GIS to model population change and use this to reallocate government budgets
Use of GIS to decide which stores to expand and which to close

1. Use of GIS to identify a new store location
2. Use of GIS to identify assets in need of routine maintenance
3. Use of GIS to identify potential customers for a mail shot
4. Use of GIS to route vehicles

Use of GIS to route vehicles
Use of GIS to identify assets in need of routine maintenance

1. A GIS developed across an entire organization
2. A stand-alone GIS on a single desktop
3. A GIS developed through collaboration between different parts/departments of an organization
4. An independent GIS that exists in a single department

A GIS developed across an entire organization

1. Phased conversion
2. Direct conversion
3. Indirect conversion
4. Parallel conversion
5. Divergent dissemination
6. Trail and dissemination

Parallel conversion
Trail and dissemination
Direct conversion
Phased conversion

1. True
2. False

True

1. True
2. False

False

1. True
2. False

False

1. True
2. False

True

1. True
2. False

False

1. True
2. False

True

1. True
2. False

True

1. True
2. False

False

1. True
2. False

True

Managing maintenance personnel:
★ Devising means to increase personnel productivity (choice of personnel)
★ Ensure job satisfaction (motivation)
★ Improving system quality (education and training)

Organization of maintenance tasks:
★ Increase productivity
★ Control Maintenance effort and cost
★ Deliver high quality system.

★ Choosing the right people for the right job
★ Motivating maintenance personnel
1) Rewards (financial, promotion etc.)
2) Supervision (senior members of staff)
3) Assignment patterns (rotation)
4) Recognition (importance in organization)
5) Career structure (equivalent to development)
★ Communications (Keep them involved)

★ Constantly changing personnel:
★ Types of teams in development:
1) Ego less programming team
2) Chief programmer team
★ Types of teams in maintenance:
1) Temporary Team
2) Permanent Team