Operations Management Question:

Which of the following would not normally be considered a general characteristic of a service?

Operations Management Interview Question
Operations Management Interview Question

Answers:

Answer #1
► 1. Production and consumption can always be spatially separated
► 2. Many services involve both tangible and intangible outputs
► 3. Production and sales cannot easily be separated functionally
► 4. Production and consumption are simultaneous
► 5. Low contact services can often be made more efficient than high contact services

1. Production and consumption can always be spatially separated

Answer #2
3


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Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations would be classified as high variation and high visibility?Which of the following would not be normally considered as a key feature of Operations Management?