Pizza Hut Delivery Question:
Tell me what was the most difficult situation you have had to deal with?
Answer:
One of the common questions is when the interviewer wants you to describe a specific difficult work related situation that you have faced in your previous job and how you handled it. This interview question is asked in order to evaluate your communication skills, your ability to solve problems/issues and your conflict resolution abilities (i.e. analytical skills).Try to remember some of the difficult/hard work situations that you have experienced. There can be any number and different types of cases, most
probably:
☛ If you are in the customer service field, you might encounter one of those difficult customer service situations, where the problem is tough to solve, takes time and the customer was quite incited and angry.
☛ It might have been any delicate issue with team-mates, co-workers or a serious distinct problem in a project.
☛ Finally, describe the outcomes/results and what you have learned from that situation.
probably:
☛ If you are in the customer service field, you might encounter one of those difficult customer service situations, where the problem is tough to solve, takes time and the customer was quite incited and angry.
☛ It might have been any delicate issue with team-mates, co-workers or a serious distinct problem in a project.
☛ Finally, describe the outcomes/results and what you have learned from that situation.
| Previous Question | Next Question |
| Tell us why do you want to work at Pizza Hut? | Explain your customer service work experience? |