Customer Relationship Officer Question:
Explain me some technical benefits of incorporating CRM into an organization?
Answer:
The benefits of incorporating CRM into an organization includes
☛ Manage customer contact information
☛ Measure success of campaigns
☛ Organize customer interactions in a central location
☛ Track organization trends
☛ Help to understand customer preferences, habits and actions
☛ Managing customer service requests
☛ Weaken expense and business risk
☛ Manage customer contact information
☛ Measure success of campaigns
☛ Organize customer interactions in a central location
☛ Track organization trends
☛ Help to understand customer preferences, habits and actions
☛ Managing customer service requests
☛ Weaken expense and business risk