Supervisor Question:
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Explain a time you had to introduce important change in your last job?

Answer:

You ability to persuade and influence your employees or team members to accept change is key. Show how you were able to gain support and commitment from them by using the appropriate communication style, by listening and responding to concerns and questions, by asking for their help and commitment and by providing support.

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Tell me about a time an employee made a significant mistake. What action did you take?Explain a time you had to manage conflict within your department/team/group?