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Call Center Interview Questions And Answers
Call Center Interview Questions and Answers will guide you that A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Get preparation for the job of Call Center by this Call Center Interview Questions with Answers guide
1 Will you be comfortable working in different shifts?
2 Are you confident of your communicative skills in convincing people?
3 Which one do you think web or voice suits your qualifications better?
4 What does a call center mean to you?
5 What do you consider to be the important of teamwork?
6 What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
7 Describe red color to a Blind Person?
8 What is your achievement?
9 Who is your Role model?
10 What is B.P.O ?
11 What does Customer Satisfaction mean to you?
12 What is the difference between BPO and CALL CENTRE?
13 What are the points includes in the question Tell me something about you?
14 What is Inbound and Outbound ?
15 How to impress the customer?
16 What is Smart Work and Hard Work ?
17 Why you left the last job ?
18 What is Call Center?
19 Problem and Consequences of BPO?
20 Return and back both have the same meaning. Can we use the word ?returned back?
21 What is a Customer service?
22 Choose the easiest topic if u get an opportunity to choose yourself?
23 What is the abbreviation of WNS?
24 Tell something about BPO?
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