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alisiddiqui

Administrator

Registered: 2015-02-23

Posts: 787

Zero Defects:

Question:
Who promoted the concept of Zero defects and emphasized adherence to requirements and employee motivation?

Option A):
Philip B Crosby
Option B):
Dr. W. Edward Deming
Option C):
Dr. Joseph Juran
Option D):
None

Correct Answer is Option A):
Philip B Crosby