Telemarketing/Telesales Interview Preparation Guide
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Telemarketing Interview Questions and Answers will guide us now that telemarketing known as telesales is a method of direct marketing in which a salesperson solicits to prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. So learn Telemarketing concepts and get preparation of Telemarketing Job by this Telemarketing Interview Questions with Answers guide

34 Telemarketing Questions and Answers:

1 :: How can Telemarketing be monitored:

There are various ways of tracking results. Anderson Stockley Associates can provide a manual lead sheet for future use or a computerised spread sheet could be designed to suit the needs of the client and project.Either is an excellent way of tracking future leads and results.
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2 :: What results can be expected from Telemarketing?

Telemarketing is not an instant short term fix or solution for solving business revenue problems and all results vary according to the product or service.We always offer our advice and recommendations to ensure that any project is formulated to produce the best results.This may be concentrated phoning in a very short period or short periods of phoning, but a longer project and will depend on project strategy. We recommend what we believe is the best way of achieving results.
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3 :: Do ASA offer help to companies wishing to set up their own teams?

Yes. ASA are specialists in the Telebusiness sector and offer comprehensive services which include Recruitment, Training and Analytical Diagnostic Consultancy. Please visit our Training website for much more information on the Training that we offer.
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4 :: How large is Marketing Connections?

By design, Marketing Connections maintains a call center operation consisting of 75 workstations with room for controlled expansion.
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5 :: What types of clients do you work with?

Our clients range from venture-backed start-ups to global 50 organizations. Our services are most beneficial to businesses with high-end products and services that need to focus their sales resources on face-to-face contact, proposals, and closing business.
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6 :: How much of your calling is focused on consumers?

None, except for calling small offices with one or two people. MCC is committed to high-end B2B calling programs where clients need to contact decision makers directly.
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7 :: When you call, do you use my company’s name – or do you call as Marketing Connections?

When we call, we use your company's name. We are an extension of your sales and marketing team and we represent ourselves as members of your organization to your prospects and customers.
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8 :: Do you use an auto dialer?

We do not use an auto dialer. To provide the highest quality program possible for our clients, we need to have solid discussions with qualified prospects not volumes of calls with mechanically read scripts. We do constantly look at technology to make sure we are using every tool possible to achieve this level of service.
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9 :: How do you charge for your services?

We offer a variety of pricing models, including fixed fee arrangements, unit pricing, hourly rates, and monthly retainer arrangements.
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10 :: Do ASA work on commission or per appointment payment?

No. There is no doubt that pressure selling over the telephone can achieve numerous unqualified leads, appointments or sales. We are not that kind of business. We offer a quality service using experienced staff who represent companies professionally when working on their behalf. The leads, appointments, information or sales generated are qualified and productive.
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