Human Services Support Specialist (HSSS) Interview Preparation Guide
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77 Human Services Support Specialist (HSSS) Questions and Answers:

1 :: Describe your management style?

Try to avoid specific classifications, whatever it may be. Organizations usually prefer managers who can adapt their skills to different situations.

2 :: Tell me about a time when you helped resolve a dispute between others?

Be sure to discuss a very specific example. Tell the interviewer what methods you used to solve the problem without focusing on the details of the problem.

3 :: Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

4 :: Are you willing to work overtime or odd hours?

Be completely honest. You don't want to lie to get the job if you're not going to work the hours required.

5 :: Do you work well within a team?

Some people are thrown when they are asked this Human Services Support Specialist (HSSS) question when they are applying for a position to work alone. Every company works as a team, so you are a good team player, give an example of when you have worked well within a team.

6 :: Explain me what do you know about our company?

Bad Answer: They don't know much about the company. If a candidate is serious and enthusiastic, they should have done some basic research.

Good answer: An answer that shows they've really done their homework and know what the company does, any important current events that involve the company, and the work culture.

7 :: Top 12 Stress Based Interview Questions As Human Services Support Specialist (HSSS):

Some jobs require employees to work under stress, and some interviewers just like to see how applicants handle stressful questions.

There are many questions designed for putting the interviewee into an awkward situation, or throwing them off, to see how they do under stress. Here are some samples.

1. How do you feel this interview is going As Human Services Support Specialist (HSSS)?

2. How would you handle undeserved criticism from a superior?

3. How many other jobs are you applying for?

4. What would you do if you saw a colleague stealing supplies or equipment?

5. What did you do when you had a boss you didn’t get along with?

6. What would you do if a colleague took credit for your idea, and got a promotion?

7. Was the stress of your previous job too much for you?

8. What would you do if a colleague admitted to lying on their resume to get the job?

9. What would you do if a customer verbally insulted you in front of co-workers?

10. What would you change about the design of a baseball hat?

11. Why were you fired from your previous job As Human Services Support Specialist (HSSS)?

12. How successful do you think you've been so far?

8 :: If you have multiple projects on your plate, how do you handle completing them on time?

Prioritize based on business importance. Set clear timelines for each so that you know which ones to knock out first. Get your teammates to help if necessary.

9 :: What is your philosophy towards work?

This is typically a straightforward question that merits a straightforward answer. Do you have strong worth ethic? Will you do whatever it takes to make sure the job gets done? Just say so in your response. Keep it short, direct and positive.

10 :: What motivates you at the work place?

Keep your answer simple, direct and positive. Some good answers may be the ability to achieve, recognition or challenging assignments.

11 :: What have you done to improve your skills over the past year As Human Services Support Specialist (HSSS)?

You'll want to be prepare with some very specific examples of what you've done over the last year and what you're currently doing to improve your professional knowledge and skill set as well as anything else you're doing the shows self improvement.

12 :: What's your management style?

The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company's top employee.

13 :: What did you dislike about your old job?

Try to avoid any pin point , like never say “I did not like my manager or I did not like environment or I did not like team” Never use negative terminology. Try to keep focus on every thing was good As Human Services Support Specialist (HSSS) , I just wanted to make change for proper growth.

14 :: Explain me about a problem or disagreement you had with previous supervisor?

This question is trap. It is meant to see whether or not you'll speak poorly of an employer. No one wants to hire someone who's going to speak poorly of them down the road. Stay upbeat and positive - and most of all don't say anything negative about a previous employer.

15 :: How did you handle meeting a tight deadline As Human Services Support Specialist (HSSS)?

Review every deadline you need to meet. Prioritize your projects by deadline and factor in how important each project is. Record your deadlines on a digital calendar or spreadsheet.

16 :: Tell me about a time when you had to use your presentation skills to influence someone's opinion As Human Services Support Specialist (HSSS)?

Example stories could be a class project, an internal meeting presentation, or a customer facing presentation.

17 :: If the company you worked for was doing something unethical or illegal, what would you do?

Report it to the leaders within the company. True leaders understand business ethics are important to the company's longevity

18 :: Give me an example of a time when you set a goal and were able to meet or achieve it?

Show that you set great goals and the process and steps you took to achieve it. Details really matter here.

19 :: Why did you leave your last job As Human Services Support Specialist (HSSS)?

Regardless of why you left your last job make sure to stay positive. Always smile and focus on the positive reason such you were seeking the opportunity to expand your career opportunities, your interest in working with a new firm that provided greater opportunity, you desired to work in a new location, etc. Don't reference previous job problems or differences with management that caused you to leave. If you stay positive, your answer may help you. If you're negative, you will likely decrease your chances of getting the job for which you're interviewing.

20 :: What type of salary are you looking for?

This can be a very tricky question as the individual asking it is probably digging for something other than a simple answer to the question. We recommend that you don't immediately respond to the question directly. Instead, say something like, “That a difficult question. What is range for this position?” More often than not the interviewer will tell you. If the interviewer insists on direct answer you may want say that it depends on the details of the job - then give a wide salary range.

21 :: Tell me about a time when you were forced to make an unpopular decision?

Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others positively and why you chose it.

22 :: What has been your biggest professional disappointment?

When discussing a professional disappointment, make sure to discuss a scenario you could not control. Be positive about the experience and accept personal responsibility where applicable.

23 :: What is your greatest professional achievement?

Nothing says “hire me” better than a track record of achieving amazing results in past jobs As Human Services Support Specialist (HSSS), so don't be shy when answering this interview question! A great way to do so is by using the S-T-A-R method: Set up the situation and the task that you were required to complete to provide the interviewer with background context (e.g., “In my last job as a Human Services Support Specialist (HSSS), it was my role to manage the invoicing process”), but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 man-hours each month and reduced errors on invoices by 25%.”

24 :: Did you consider yourself a team player?

Of course you're a team player - who isn't. But a simple yes probably isn't the response the interviewer is looking for. Be ready to provide specific example of how you've worked as part of a cohesive team to get things accomplished and how you've focus on team performance rather than individual performance. Make sure not to brag as this will make it appear as that you're more concerned about your own performance and accomplishments than those of the team.

25 :: Why are you leaving last job?

Although this would seem like a simple question, it can easily become tricky. You shouldn’t mention salary being a factor at this point As Human Services Support Specialist (HSSS). If you’re currently employed, your response can focus on developing and expanding your career and even yourself. If you’re current employer is downsizing, remain positive and brief. If your employer fired you, prepare a solid reason. Under no circumstance should you discuss any drama or negativity, always remain positive.

26 :: Do you have the ability to articulate a vision and to get others involved to carry it out?

If yes, then share an example of how you've done so at work or college. If not, then discuss how you would do so. Example: "I would first understand the goals of the staff members and then I would align those to the goals of the project / company. Then I would articulate the vision of that alignment and ask them to participate. From there, we would delegate tasks among the team and then follow up on a date and time to ensure follow through on the tasks. Lastly, we would review the results together."

27 :: What are your personal skills which make you a candidate for the position As Human Services Support Specialist (HSSS)?

The list of crucial character traits includes patience, tact, and poise, with personal and cultural sensitivity. One needs the ability to work long hours, with much walking and some physical tasks. But the most important trait of all is to love people and to have the desire to care for them.

28 :: Explain me about a challenge or conflict you've faced at work As Human Services Support Specialist (HSSS), and how you dealt with it?

In asking this interview question, your interviewer wants to get a sense of how you will respond to conflict. Anyone can seem nice and pleasant in a job interview, but what will happen if you’re hired?. Again, you'll want to use the S-T-A-R method, being sure to focus on how you handled the situation professionally and productively, and ideally closing with a happy ending, like how you came to a resolution or compromise.

29 :: What other companies are you interviewing at?

Be open and share if you are indeed interviewing elsewhere, but do it in a humble way. This way you don't seem arrogant and the interviewer knows your skills are valued by other companies. This also tends to make them want you more as they know they are competing for your services.

30 :: What is your ideal working environment?

Describe your ideal working environment. Do you like flexibility with work hours? Do you like working in a cubicle or independently? Do you like to be micro managed or empowered? Do you like to work on your own or in a team? Do you like being driven by metrics in your role? How much responsibility do you want?