Feeder Switchboard Operator Apprentice Question:
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Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

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How did you hear about the position As Feeder Switchboard Operator Apprentice?	The change in the business industry now requires you to have a new set of skills you have to learn, how do you react to that?