Call Center Quality Analyst Question:
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What was the most difficult employee situation you found yourself As Call Center Quality Analyst? How did you overcome the problem?


Answer #1
One of employees was conflicting with other and colleague who was prove his was wrong hi denied and was invite union to defend him but we have prove his wrong and I was facing disciplinary action.

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Tell me about a time when you had to give someone difficult feedback As Call Center Quality Analyst?Who are your role models? Why?