Customer Sale Representative Question:
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What role does social media play in your selling process?

Answer:

Social selling is becoming more important in all industries. If the candidate has not used social channels to research prospects or look for leads in the past, make sure they have a willingness to learn.

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What role does content play in your selling process?Tell me have you ever asked a prospect who didn't buy from you to explain why you lost the deal? What did they say, and what did you learn from that experience?