ERP General Question: Download Questions PDF
What is BPO? Please explain?
Answer:
BPO or Business Process Outsourcing is a set of IT enabled
services whereby a company whose core business is not
exactly IT and which doesn't want to create an
infrastructure for one or more of its services, outsources
these services to one such BPO company which has already
created the required infrastructure, not necessarily in the
same country. Such services can vary from call centre to
accounting, to engineering design, to data entry to
digitizing forms etc.
services whereby a company whose core business is not
exactly IT and which doesn't want to create an
infrastructure for one or more of its services, outsources
these services to one such BPO company which has already
created the required infrastructure, not necessarily in the
same country. Such services can vary from call centre to
accounting, to engineering design, to data entry to
digitizing forms etc.
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