Customer Relationship Manager(CRM) Question:
Download Questions PDF

What are CRM Types?

Answer:

CRM systems are divided based on their prominent characteristics. There are four basic types of CRM systems −

► Strategic CRM
► Operational CRM
► Analytical CRM
► Collaborative CRM

Download Customer Relationship Manager Interview Questions And Answers PDF

Previous QuestionNext Question
What are the most common mistakes you see companies make with CRM?What is Marketing Automation?