Retail Question:
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This position will require some different hours. Do you have any schedule restrictions (beyond what you have listed)?

Answer:

It is important that you are able to count on a person. Most support positions require early-morning, either late night or even overnight hours. Make sure the candidate understands this up front. If you are looking for a 9-5 opportunity, I can tell you right here, retail is not what you are looking for.

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Are you comfortable offering our charge account to customers?Are you comfortable interacting with customers?