Delivery Question: Download Questions PDF
Tell us about a time when you've had to communicate an unpopular management decision to your team. How did you deliver this information?
Answer:
I think the most important part about this question - and most of the others - is that they're behavioural questions, so we want to see examples of where they've done it before. You can't just fluff it - you need to give an example.
So in this scenario, I'm interested in hearing how the information was delivered. What did you take into consideration first? Did you collect all the facts and have all the necessary information? What conflicts were there, if any? And how did you deal with those conflicts? Finally, what was the outcome?
There are two ways to give bad news. You can do it while considering those around you, or you just deliver it not thinking about the outcome.
So in this scenario, I'm interested in hearing how the information was delivered. What did you take into consideration first? Did you collect all the facts and have all the necessary information? What conflicts were there, if any? And how did you deal with those conflicts? Finally, what was the outcome?
There are two ways to give bad news. You can do it while considering those around you, or you just deliver it not thinking about the outcome.
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