Customer Service Question:
Download Questions PDF

Tell me what would you do if a customer complains that the coffee tastes terrible?

Answer:

I would take her complaint seriously. I would take some from the dispenser that hers came from and smell and taste it. If it seemed off, I would make a fresh brew. If it seemed fine, I would offer her the option of trying another brew, as this one may not have been to her taste.

Download Customer Service Interview Questions And Answers PDF

Previous QuestionNext Question
Do you know why do customers shop at this store?What does a good customer service mean?